This section of the Knowledge Base provides support documentation for SWOOP for Yammer:
- Number of users doesn't match up with Yammer
- How does SWOOP deal with private messages?
- How to set up a SWOOP for Yammer trial - technical details
- How to change the SWOOP data mining account
- Check you are a Yammer Verified Administrator
- Create a 'third party' application on Yammer
- SWOOP Miner (on premise) Operation (includes setup) Guide